Terms & Conditions

Welcome to Dawa Exec Ltd.

Before You Get Started
Whether you’re browsing our website, requesting a quotation, making a booking, or applying for an Executive Account, the information below explains how we provide our services and what you can expect from Dawa Exec Ltd.

We are committed to providing professional, reliable and transparent private hire and chauffeur services across London and the United Kingdom.

We encourage all visitors to review the information below before using our services. It explains our booking process, account applications, payments, cancellations and other important terms.

📄 Passenger Booking Contract

Our Passenger Booking Contract is the primary legal agreement between Dawa Exec Ltd and the Passenger once a booking has been accepted.

It contains detailed information regarding:

Booking requests and acceptance.
Payment requirements.
Cancellation and refund provisions.
Waiting time.
Airport transfers and Meet & Greet services.
Hourly chauffeur hire.
ASAP bookings.
Journey amendments.
Passenger responsibilities.
Child seats and accessibility.
Travelling with pets.
Luggage.
Lost property.
Vehicle damage and cleaning charges.
Complaints.
Liability.
Governing law.

⬇️ Download Passenger Booking Contract

Passenger Booking Contract 1.7.26 v1. Dawa Exec Ltd (1)

Cancellation Summary

Our Cancellation Policy provides a clear explanation of our cancellation, refund and no-show procedures.

It includes information relating to:

Standard pre-booked journeys.
Airport arrivals.
Airport departures.
Hourly chauffeur hire.
ASAP bookings.
Refund processing.
Booking amendments.

⬇️ Download Cancellation Policy

Cancellation Policy 1.7.26 v1. Dawa Exec Ltd (1)

🔒 View Privacy Policy

Our Privacy Policy explains how Dawa Exec Ltd collects, uses, stores and protects personal information in accordance with UK data protection legislation.

🍪 View Cookie Policy

Our Cookie Policy explains how cookies and similar technologies are used on our website and how users may manage their cookie preferences.

Customer Acknowledgement

By requesting a quotation, submitting a booking request or making a booking with Dawa Exec Ltd, you acknowledge that you have read, or have been given the opportunity to review:

The Passenger Booking Contract.
The Cancellation Policy.
The Privacy Policy.
The Cookie Policy.

Where a booking is accepted by Dawa Exec Ltd, you agree to be bound by the applicable terms and conditions contained within those documents.